Smart Automations
Efficiency at Speed with Make.com
February 2024
Ongoing
De Uitdaging
Various companies struggled with:
• Slow lead processing
• Manual system connections
• Inconsistent follow-up
• Time-consuming data entry
De Oplossing
Implemented automations:
1. Lead Processing
• Automatic data processing
• Immediate email confirmations
• Automated follow-ups
2. Chatbot Feedback System
• Automatic feedback processing
• Weekly reports
• Alert system for negative feedback
3. Track & Trace Integration
• Real-time status updates
• Automatic customer communication
4. Appointment Planning
• Calendly integration
• Automatic confirmations
• Calendar synchronization
Resultaten
Dozens of hours saved per month
Improved data accuracy
Faster customer service
Higher employee satisfaction
Measurable process improvements
Gebruikte Tools
Make.com – automation platform
Various API integrations
Airtable/Google Sheets – data storage
Communication tools – notifications
More information
Technologies used:
- Voiceflow - Conversational AI platform
- Make.com - Workflow automation
- Google Workspace - Data management
Project details:
This project demonstrates how modern AI technology can transform business processes. Through smart automation and intuitive user interfaces, we've created a solution that not only saves time but also increases customer satisfaction.
Interested in a similar solution for your business? Contact us for a free consultation about the possibilities.